While we would love the opportunity to see our brand ship outside of the United States and its territories, we have been focusing in on only shipping to and slaying the logistics of the Continental US and its territories ( including Puerto Rico and Virgin Islands.)


Our Products follow the FDA guidelines for fragrance, ingredients and packaging. They are vegan friendly and we do not test on animals. We partner with cosmetics lab with over 20+ years combined experience to ensure our cosmetics products are safe and compliant. For the Super Long version of "about our products", click here.


We offer a variety of options for wholesale and store partnerships. If you are interested in carrying our products in your establishment, or would like to speak to someone about purchasing a large quantity of our products (50 or more) as a MUA or mall business, email orders@balcosmetics.com


Due to the nature of items we sell, and the fact that it is used on sensitive areas like face, lips, eyes and skin we do not accept returns on our products. Our full list of policies and procedures can be found in the bottom menu on our website.


 There are multiple ways to reach our customer service department. We are a growing indie brand, so unfortunately we do not have 24 hour customer service, but we do strive to respond within 24 hours. 

How to reach customer service:

  1. Chat: Our chat feature allows you to get automated answers to FAQ's as well as track your package. If you still have questions, there is an option to speak to a representative. 
  2. Email: For order help email info@balcosmetics.com.
  3. By Phone: 877.612.3996  Tuesday-Friday 8am-8pm EST
  4. By Mail: Our mailing address is:

Attn: Bold and Luscious Cosmetics Co. 

310 S. Harrington St. Raleigh NC 27603



How do you tell the Best By Date on the Hand Made Items? ( Body Butter, Body Creams, Body Oil, etc)

We will be moving to a new batching system to help our customers identify the shelf life of our hand made items. Our hand made items are good from One year of first use. This is due to the bacteria on the hands and body that enter the bottle once it is becoming used. We will now be issuing a recommend "Best By" date to ensure that the products maintain their wear.
  • Locate the square white pricing sticker either on the back or bottom.
  • Find the top row of letters and numbers.
  • The first two letters represent the Month the product was made. The next two digits represent the day. the next one to two digits represent the year. The numbers following that represent which group of products it was made with and finally the last letter represents what type of product it is.
  • The date displayed below is the "Best By" date.
For example a product with a code JA062301B, was made January 6 2023 with the first group of Body Butters. 





Code Key
Month Month Code
January JA
February FE
March MA
April AP
May MY
June JN
July JU
August AU
September SE
October OC
November NO
December DE