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To better serve our customers in the United States, we have made the decision to focus on our United States customers as well as its territories before branching out to other parts of the World. We  would love to branch out Worldwide in time, but at this time we want to perfect our process with our customers in the United States.

Lip, Eye, Face and Makeup Products: All products carried by Bold and Luscious cosmetics are produced with manufacturing facilities who have many years of experience in the Cosmetics Industry. Our items are made in a sterile facility with proper protective wear and safety precautions.  We work directly with our manufacturers to ensure the best quality makeup for our customers. All makeup products are produced under sterile conditions in manufacturing facilities for our customer's safety and wellbeing.   Skin and Body Products: Our skin and body products are created in small batches to avoid cross contamination. We utilize PPE when creating batches of our Skin and Body items.  We sterilize all equipment, tables and supplies before creating Body Butter batches and utilize stainless steel utilities to better provide sterile conditions. We use skin safe fragrances and our butters contain natural ingredients.   Features of ALL Products:

• Cruelty Free
• Does not contain animal biproducts
• Paraben Free
• Sulfate Free
• Vegan friendly
• Tested for quality, consistency and skin irritants
• FDA Approved ingredients for safe-to-use products, ingredients and packaging.

additionally, our Professional Liquid Lip and Stay Bold Lip Products products are Halal certified and contain antioxidants.       Additional ingredient information can be found on the respective product page. Have a question about our products? Send us an email at info@balcosmetics.com

If you have a Brick and Mortar or online store and are considering partnering with our brand, we'd be glad to talk to you more about your business needs and how we can be a part of your establishment. Benefits of carrying Bold and Luscious Products in person are:

• Eye Catching packaging
• A great impulse item that practically sells itself
• Vegan friendly and cruelty free high quality products that customers can trust time and time again
• Purchase your display and products at a wholesale rate and keep your profit for your store!

  In addition to our Brick and Mortar Wholesale program, we are beta testing authorized dealership programs for individuals who are self starters and want to make a little extra income. If either of these programs are of interest to you, email orders@balcosmetics.com

Orders received damaged are investigated on a case by case basis to determine if there is fault at the hands of our fulfilment operations or if the damage was incurred through delivery and transit. Due to Covid-19 and health and safety concerns, we do not take returns on any opened or used makeup.

There's plenty of ways to reach out to us if you have a concern or problem:

1. Hit Chat on our website to be put in our direct chat cue.
2. Email us at info@balcosmetics.com
3. Call is Tuesday Through Friday 9a-8pm at 1-866.512.3996

We'll respond to your contact in the order in which they are received and typically, you will have a response within 24 hours.